At Magma Jobs, we value your satisfaction and strive to provide high-quality services. If you are not fully satisfied with your purchase, please review our refund policy below.

🧑‍💼 1. Job Seekers – Refund Policy

This applies to services such as:

Resume writing

Profile boosting

Career counseling

Premium subscriptions

Eligibility for Refund:

Refund requests must be made within 7 days of the purchase date.

Refunds are only granted if the service has not been delivered or there was a technical error on our part.

No refunds will be issued for:

Services that have been fully or partially delivered.

Change of mind after service initiation.

Failure to secure a job.

🏢 2. Employers – Refund Policy

This applies to:

Job postings

Resume database access

Featured employer branding

Subscription packages

Eligibility for Refund:

Refunds will be considered if:

The service was not activated or used.

There was a billing or system error.

No refunds will be given for:

Job posts that have gone live.

Used resume downloads.

Subscription plans that were used partially.

💳 3. Refund Request Process

To request a refund, contact our support team within the eligible period.

Send an email to: [support@yourdomain.com]
Include:

Order ID

Registered email

Reason for refund request

We will process your request within 5–7 business days. Refunds will be credited to the original payment method.

⚠️ 4. Chargebacks and Disputes

Initiating a chargeback without contacting us first may result in:

Immediate suspension of your account

Legal action, if fraudulent

We strongly encourage contacting support before raising a dispute with your payment provider.

🔁 5. Policy Updates

We reserve the right to update this policy at any time. Please review it periodically. Continued use of our services constitutes your agreement to the current version of the policy.